At FLI, we take our commitment to the community seriously. Serious conflicts can cost organizations money and disrupt productivity. Effective early intervention in the form of conflict coaching stops the financial and human burden. Conflict Coaching is a one-on-one process to develop the client’s conflict understanding, interaction strategies, and interaction skills. Conflict Coaching assists with specific situations of conflicts, builds conflict handling skills, relies on individual accountability, and is utilized pre-mediation and post-mediation. This course reviews why conflict coaching is valuable, the circumstances and conditions it is most effective, the nature and definition of the coaching relationship, the conflict coaching agreement, and the importance of confidentiality throughout the process.